Legal
Privacy Policy
Last updated September 21, 2026
Lustrivo Automotive respects your privacy. This policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you use our website or services.
Information we collect
We collect information you choose to provide when you book an appointment, request service, or contact us. This may include:
- Your name, email address, and phone number
- Your service address and requested appointment date and time
- Vehicle details, including year, make, model, color, and size
- Your selected service, notes, and other information you submit
Our website and hosting providers may also process limited technical information, such as your IP address, browser type, device information, and basic request or security logs.
How we use information
We use your information to:
- Schedule, confirm, provide, and manage detailing services
- Respond to questions and out-of-area service requests
- Send appointment confirmations and service-related updates
- Maintain business, tax, safety, and customer-service records
- Protect the website, prevent misuse, and improve our services
- Comply with legal obligations and resolve disputes
We do not use the website to collect payment-card information. Payment is made after service using the payment methods offered at that time.
How information is shared
We do not sell or rent personal information. We may share only the information reasonably necessary with service providers that help us operate our business, including website hosting, email delivery, scheduling, and payment providers.
If you continue to an external scheduling service, such as Cal.com, the information you submit there is also governed by that provider's privacy policy. Links to Facebook, Instagram, and other third-party websites are governed by those services' policies.
We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
Retention and security
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including providing service, maintaining required records, resolving disputes, and meeting legal obligations.
We use reasonable administrative and technical safeguards designed to protect personal information. However, no website, email service, or electronic storage system can be guaranteed to be completely secure.
Your choices
You may ask us to access, correct, or delete personal information associated with you. You may also ask questions about how we use your information. Some records may need to be retained for legitimate business, tax, safety, fraud-prevention, or legal reasons.
Service and appointment messages are necessary to fulfill your request. If we send optional promotional communications in the future, you may opt out at any time without affecting service-related messages.
Children's privacy
Our services are intended for adults arranging vehicle-detailing services. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can review and remove it.
Changes to this policy
We may update this Privacy Policy as our services or practices change. The revised policy will be posted on this page with a new “Last updated” date.
Contact us
For privacy questions or requests, email:
lustrivo.automotive@gmail.com