Satisfaction Guarantee

If you are not satisfied with the completed service, contact Lustrivo Automotive within 24 hours of your appointment. Tell us what needs attention and, when appropriate, provide photos that help us understand the concern.

We will review the concern and, when it relates to the services included in the purchased package, arrange a reasonable opportunity to return and correct the affected area at no additional charge.

The guarantee applies to the original service and vehicle. It does not cover pre-existing damage, permanent staining, defects, wear, contamination, conditions that were disclosed before service, or new conditions occurring after the appointment. Our goal is to address legitimate service concerns promptly and fairly.